About Us
Our Mission
Our mission is simple: to help everyone find their favourite watch.
Dawson Watches began as a traditional watch retailer. Over time, we realised that a physical store could only serve a limited number of customers and offer a limited selection. If we genuinely wanted to help more people find the right watch, we needed to move online and make our collection accessible across Australia.
How We Came to This Mission
The idea grew from our own experience of trying to find watches we genuinely wanted to wear.
More than 25 years ago, the range available locally was limited. Traditional retailers often carried similar brands and styles, while many of the different watches we discovered overseas were difficult to find in Australia. In some cases, only copies were available locally—not the genuine watches we wanted.
No two people are the same—and neither are the watches they love.
Some people want a bold watch that stands out. Others prefer something simple and timeless. Some love the feel of leather, while others choose metal, rubber or plastic. From colours and shapes to sizes, materials and straps, the smallest detail can make a watch feel completely different.
With almost 28 million people across Australia, there are millions of individual styles, tastes and stories. A limited range could never offer the right choice for everyone.
That belief shaped our mission. We wanted to search further, work harder and bring together a wider variety of authentic watches—so more Australians could experience that special moment when they find a watch that feels just right.
Because your favourite watch should not simply tell the time. It should feel like it belongs to you.
Why We Sell Online
Selling online allows us to offer more choice and serve customers across Australia.
However, selling online also presents challenges. Many watch brands reserve authorised-dealer status for traditional physical retailers. As an online retailer, we cannot always purchase through a brand’s authorised distribution network or provide its manufacturer warranty.
We accept this challenge because reaching more people is essential to our mission. We source genuine watches through reputable wholesalers, distributors, authorised dealers and trusted resellers. Every watch we sell is guaranteed to be authentic and is supported by our one-year Dawson Watches warranty.
What We Offer
Everything we do comes back to our promise:
Big brands, big selection, and great prices.
Whether you are searching for an everyday watch, a statement piece or a meaningful gift, our goal is to make finding your favourite watch easier.
How We Offer Great Prices
Great prices do not happen by chance. Our team works relentlessly to search the global market, build strong supplier relationships and secure a broad range of genuine watches at the best prices available.
Our energy, experience and work ethic allow us to discover opportunities that traditional retail models can often miss. We then pass those savings directly on to our customers—without compromising authenticity, quality or service.
It is all part of our promise: big brands, big selection, and great prices.
Our Experience
Our team brings more than 25 years of combined experience in watch retail. We use that knowledge to select our products, support our customers and make buying a watch online as straightforward as possible.
Shipping
We deliver orders to customers across Australia using trusted delivery services.
Tracking information will be provided when your order is dispatched. Although we aim to deliver every order promptly, occasional carrier delays may occur.
Our Commitment
Finding your favourite watch should not be difficult.
We are committed to helping every customer find the right timepiece through our simple promise:
Big brands, big selection, and great prices.
Company Information
Dawson Watches Ltd
180 Lonsdale Street
Melbourne VIC 3000
Australia
Email: info@dawsonwatches.com.au
Phone: +61 3 7044 2932
Please note that this is our head-office address and not a retail storefront.